Renewing your policy

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Your bike insurance will renew automatically, regardless of whether you paid for your bike insurance by monthly direct debit or in one full payment last year, unless we hear otherwise from you. We will send you a renewal invitation with your new renewal price 21 days prior to the end of your insurance policy. If you paid last year's premium in one instalment, then your policy will only renew upon successful payment this year. If your payment is not successful you will not be covered. We will contact you to advise you if your payment fails.

Your policy end date will be stated on your policy documents. We will contact you approximately three weeks before your renewal date to advise of your new premium amount. Alternatively, you can contact our customer services team on 0344 800 0455.

In order to stop the renewal of your policy, you need to contact our customer services team on 0344 800 0455.

Your renewal invitation will state how many years' No Claims Bonus you currently hold. Your new insurer should accept this as proof. You may need to send them the full renewal notice.