Personal Accident

Claims should be made by telephoning us on 01608 641 351 quoting reference number: B6839A10711AAA.

If a claim occurs you must report it to us as soon as possible.

What is covered?

We will pay the sum insured selected and shown in the schedule if an insured person suffers bodily injury during the period of insurance which results in any of the following:

• Accidental Death
• Loss of sight in one or both eyes
• Loss of a limb or limbs
• Permanent total disability

Additional benefits in the event of a road rage assault

• Hospital daily cash benefit of £100 per day but not beyond 30 days
• Emergency dental treatment up to £250
• Clothing & personal effects up to £150
• Five sessions of stress counselling following a claim for bodily injury

Full details of what is and what isn't covered, and other important information can be found in your policy documentation.

To make a claim on your MotorCycle Direct Personal Accident policy, please call 0330 102 8751 (opening hours are 9am – 5pm Monday to Friday, excluding bank holidays).

Making a claim is easy, please follow the 4 steps below:

1. Read this policy booklet to check that the cause of the claim is covered;
2. You must contact the police within 24 hours of the accident;
3. When you call, the administrator may provide you with a claim form and a list of supporting documents that are required.
4. All documentation should be sent to: PAclaims@directgroup.co.uk or Protection Claims, PO Box 1190, Doncaster DN1 9PS.

Upon receipt of your documentation, the administrator will contact you about your claim.