How to contact us


Call us


To speak to one of the team call the relevant number from the following.

For new bike quotes 0844 800 0944 * Mon–Thurs 9am–7pm, Fri 9am–6pm, Sat 9am–4pm
To buy bike insurance 0844 800 0944 * Mon–Thurs 9am–7pm, Fri 9am–6pm, Sat 9am–4pm
To renew your bike insurance 0344 800 0455 Mon–Thurs 9am–7pm, Fri 9am–6pm, Sat 9am–4pm
To discuss your existing insurance cover or to make a change to your cover 0344 800 0966 Mon–Fri 9am–5:30pm, Sat 9am–4pm
To make a claim. Only claims can be dealt with through this phone number. For any other matters, please choose the appropriate number above. 0344 800 0988 24 hours a day

*Please note: Calls to these numbers cost 7p per minute, plus your phone company's access charge.

Postal address


MotorCycle Direct, Europa House, Midland Way, Thornbury, Bristol, BS35 2JX.


Provide proof of your No Claims Bonus


Please visit our Proof of No Claims Bonus page.