MotorCycle Direct Fees & Charges

Our fees and charges are always visible, allowing you to make an informed decision before your purchase, make changes to or cancel your insurance policy. These fees and charges are in addition to any premium that is charged by your insurer.

Fees and Charges Description Amount (£)
New business fee This is for arranging a new policy. up to £75
Renewal fee This is for arranging a renewal up to £75
Duplicate document charge If you require duplicate documents. £10
New Business Correction An amendment that doesn't change the risk or the price (such as a spelling mistake). Free
Mid-term adjustment fee Temporary Change £40
  Change of vehicle or rider. £40
  Any other permanent change £40
Cancellation fee's Within 'Cooling-Off' Period*** £40
  After 'Cooling-Off' Period and you used a price comparison site**** £75
  After 'Cooling-Off' Period and you didn't use a price comparison site £40
  After having the policy with us for more than 12 months £40
  Before Cover has started***** £40
  Void** £75
Credit card charge If you pay by credit card. FREE
Document Postage Charge Email Free
  Paper Free

**This fee applies when your insurer instructs us to cancel your policy back to the start date. The insurer will treat the policy as invalid from the outset, but we take a fee to cover our administration costs.

***The Cooling-off period is up to 14 days from the start date of the policy or (if later) the day on which you receive your policy documentation and supporting information.

****Price Comparison sites charge us when customers use them to buy a policy from us. We apply this extra fee for cancellations outside the cooling-off period to cover that cost of administration and their charge.

*****If you cancel your policy before the cover has started you will receive a refund, but we take a fee to cover our administration costs.

Please refer to our Terms of Business and your policy documentation for further details, including your right to cancel under the terms of the "cooling-off" period and afterwards and for details of how refunds of premium are calculated.

Please be aware that premiums for our optional extras, e.g. Legal Expenses, are non-refundable.